At Sadhana Group Telecommunication, we strive to provide our customers with the best possible service experience. However, we understand that there may be occasions where you may need to request a refund for certain services. This Refund Policy outlines the terms and conditions for refunds related to services provided by Sadhana Group Telecommunication ("the Company," "we," "us," or "our").

Cable TV Recharge

Refunds for cable TV recharge are not possible once the recharge transaction has been completed. We recommend reviewing your channel selection and package details carefully before confirming the recharge to ensure accuracy.

Internet Recharge

Similarly, refunds for internet recharge are not possible once the recharge transaction has been completed. It's essential to double-check your internet plan and subscription details before proceeding with the recharge.

Physical Materials (e.g., Set-Top Box, Modem)

If you wish to return any physical materials provided by us, such as set-top boxes or modems, you may request a refund within 2 to 4 working days from the date of return. To be eligible for a refund, the returned materials must be in their original condition and packaging.

Please note that this Refund Policy applies only to services provided directly by Sadhana Group Telecommunication. For any issues related to third-party services or products, please refer to the respective provider's refund policy.

If you have any questions or concerns regarding our Refund Policy, please don't hesitate to contact our customer support team at +91 878 8097 975 or sadhanagroup.org@gmail.com. We're here to assist you and ensure your satisfaction with our services.